At Corus, we have made it a universal best practice to check in with our teams routinely in unique and safe ways during our physical office closure. We have also developed integrated virtual care platforms to stay connected with our patients and communities. See our previous blog post for details: https://www.corusortho.com/keeping-your-patients-and-practice-connected/
Even with all of these solutions the challenging times we face can seem overwhelming and mental wellness is an essential consideration. As leaders, we must continue to help our teams take care of themselves and their families, all while still supporting our patients and communities.
Here are some things to consider:
- Connect: It is more important than ever that we help keep our teams positive and encourage them to have fun. Ask team members how they are, take time to informally connect and encourage your team to talk about their needs. Engage in fun team-building activities while practicing physical distancing.
- Communicate (openly and often): Share clear and concise updates and be empathetic to individual circumstances. Anticipate employees to be nervous and that they may or may not be too shy to ask questions as we all prepare to re-open. For questions you can’t answer, refer employees to the CDC website (https://www.cdc.gov/coronavirus/2019-nCoV/index.html), their doctor or local public health agency.
- Fact, not fake: Sometimes the best answer is “I don’t know”, especially if you do not know. Do not put pressure on yourself to have all of the correct answers. In times like these, when there is so much confusion and fear, people seek leaders that speak the truth. Make sure that you are one of those people.
- Show care and compassion: For most of us, this is the first time we are navigating a change of this magnitude and it is critical that we take the time to acknowledge and support our team’s personal circumstances. Try to offer flexibility by adjusting schedules to support personal situations and promote the value of self-care.
- Share resources: Corus employees have access to our Employee & Family Assistance Program (EFAP) which has excellent resources to support their mental health and that of their immediate family. This program is available 24/7 to provide confidential counselling services by phone or video conference, and contains superb online resources geared towards Covid-19. If you do not have access to an EFAP program, consider online resources geared towards supporting mental health.
- Get grounded: It is proven that one of the best ways to ensure mental wellness is to develop habits that calm the soul. Activities such as meditation, yoga, prayer, and taking a walk can slow down your heart rate and allow you to refocus your energy on positive development.
- Recognize we are all learning: If you remind yourself that we are all students in this new reality, then we can maintain positivity and optimism amongst this adversity. It is new and challenging for us all, and every step taken together today moves us towards a better tomorrow.
At Corus, we are here to help.
Shaun Childs, Director of People
Dr. Sharon Nguyen, Proud Corus Doctor
Dr. Anil Idiculla, Another Proud Corus Doctor